Contact Us — Professional Services Center
This site cannot be used to report adverse events. To report an adverse event, please call Pfizer at 1-800-934-5556. In addition, adverse event information can be sent directly to Pfizer Global Safety Surveillance and Epidemiology (GSSE) by fax to 610-989-5544 or by mail to GSSE, 500 Arcola Road, Collegeville, PA 19426.
Professional Services Support Center
If you would like to request product or customer support or speak to a sales representative, please call:
(800) 395-9938
Monday–Friday
8:00 AM–8:00 PM EST
Patient Assistance
If you are a health care professional and would like information regarding the Pfizer Pharmaceutical Assistance Foundation, please click here.
Medical Information
For medical and product information inquiries related to our products, you can:
- Speak directly with a Pfizer Medical Professional, please call 1-800-438-1985 Monday–Friday, 8:00 AM–8:00 PM EST
- Submit an inquiry online
- To see full labeling for our products please click here.
- For Long Form Disclosure—Vermont prescribers, please go to www.vtrxlaw.com.
Product Quality
If you have questions concerning stability, storage, identification, or ingredients, please call the number below and a Product
Quality Specialist will be glad to assist you:
(800) 999-9384 (99-PFIZER) Option #1
Monday–Friday
9:00 AM–5:00 PM EST
If you would like to submit an inquiry to the Product Quality group via this Web site, click
here.
Order Management
If you are a Pfizer Customer and would like to place an order, inquire about shipment status, product availability, or return
goods information, or if you would like to become a Pfizer customer, please call:
(800) 666-7248
Monday–Friday
8:00 AM–8:00 PM EST
If you would like to submit an inquiry to the Order Management group via this Web site, click
here.