Patient Support Offerings

Pfizer Gaucher Personal Support (GPS)
The Pfizer Gaucher Personal Support (GPS) program can help address some of the financial and insurance benefit concerns of patients taking ELELYSO, and can provide them infusion support.

GPS offers assistance for patients taking ELELYSO and their caregivers.

To start your patients on ELELYSO, call Pfizer GPS at 1-855-ELELYSO (1-855-353-5976), or fax a Treatment Request Form to 1-866-758-7135.
Call toll-free Monday through Friday from 8:00 AM to 6:00 PM EST.

Infusion Support
Several infusion support options are available for ELELYSO patients to help them access their prescribed medication. Here are the infusion offerings a GPS Case Manager can provide:
 
Help locating infusion sites within a specific geography
  • Will provide a list of all possible infusion sites within a geographical area
Infusion coordination
  • Can work with patients and their infusion center to minimize wait times by making sure ELELYSO is on-site and that patients arrive prepared to proceed with their infusion
  • Will check to see if ELELYSO and supplies are at infusion sites
At-home infusions
  • Can confirm with patient's insurance to verify if patient has home-health benefits. If approved by insurance, GPS can contact specialty pharmacy to set up at-home infusions
Additional offerings
  • Provide infusion centers with information on the administration of ELELYSO

Ongoing Support
Case Manager
  • A GPS Case Manager is your patients' primary contact to help coordinate support offerings with ELELYSO
  • GPS patient support offerings can be coordinated through a single toll-free phone number, Monday through Friday from 8:00 AM to 6:00 PM EST, at 1-855-ELELYSO (1-855-353-5976)

Pfizer Patient Affairs Liaisons
  • Pfizer Patient Affairs Liaisons can act as a local point of contact for advocacy groups and respond to nonmedical questions from ELELYSO patients and their families